Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight and dimensions of your items.
All shipping charges are the responsibility of the customer.
Processing Time
Orders are processed within 2 business days. Weekend and holiday orders ship the next business day.
Delivery Times
Delivery times depend on the carrier and destination. Estimated times appear at checkout.
Tracking Orders
You’ll receive tracking details by email once your order ships.
Freight Shipping
Required for large or heavy items such as TVs, home theater systems, and oversized products.
Freight orders are prepared within 5 business days. The carrier will contact you to schedule delivery.
International Freight Shipping
Orders are prepared for international freight within 5 business days.
You are responsible for duties, taxes, customs fees, and broker arrangements.
A freight forwarder is strongly recommended for smoother delivery.
Delays caused by customs or local carriers are outside our control.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Some items may have additional restrictions based on size or destination.
Damaged or Lost Packages
Contact us within 5 days of the estimated delivery date if your package is lost or damaged.
Sales Tax
We collect tax only in states where we have nexus.
If tax is not charged at checkout, you may still owe use tax in your state.
Returns & Exchanges
Visit our Returns & Exchanges page for full details.